Customer Service
Programme Information
Training provider:
Red Training and Consultancy
Course duration:
One-day programme
Related Topics:
Customer Care, Half-day programme
One Day Programme

Course objectives


As a result of attending this course, delegates will:

  • receive an overview of a modern customer service initiative

  • know how to register a customer service ‘hit’ with the customer

  • be aware of the importance of creating a good image for the organisation

  • have the opportunity of adding value to their service

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